Devomtech recognizes that support is an ongoing process that requires proactive engagement rather than an afterthought. We provide a wide range of top-level support services that are tailored to meet the needs of your business. As a full spectrum certified onshore support provider, we offer comprehensive support services from implementation to the optimization of your SAP processes.

We believe in building long-term partnerships with our clients, not just transactional relationships. We collaborate with our clients to drive value and offer forward-thinking services using industry best practices tools. Our experts work closely with you to ensure that you have the peace of mind that comes with having a trusted partner who understands your business needs.

At Devomtech, we understand that activities related to SAP are never truly completed once your SAP implementation project is finished. It's an ongoing process of improvement that requires dedicated attention. Many SAP customers have limited or no internal IT resources available, and the IT personnel that is present are often overwhelmed by business demands and ongoing projects.

That's where we come in. We can take over complete ownership of your SAP operational support. We establish a dedicated SAP support team based on your specific demands, working in close collaboration with your IT team to provide ongoing support. This dedicated SAP support team serves as an extension of your organization's SAP team and assists you in:

  1. Troubleshooting

  2. Day-to-day operational SAP end user support

  3. Functional updates/functional enhancements

  4. Customizing

  5. Deployment of new regulations as per statutory requirements

  6. Sap End User Training / Documentation

  7. System Monitoring And Management

Valuable resources of SAP customers are often utilized in routine system monitoring activities. At Devomtech, we can offer assistance by taking over these activities, including:

  • Performance Monitoring

  • Performance Tuning

  • Size Analysis

  • Transport Management

  • User And Security Management

  • Operations

We are committed to the success of your business, and we understand that valuable resources are often consumed by routine SAP system monitoring activities. That's why we offer to take over these activities in close collaboration with our customers. Together, we define the parameters for monitoring based on organization-specific requirements and provide periodic reporting to ensure transparency. This frees up our customers' resources for more critical operations and helps drive business success.

Our dynamic global team offers a range of services to meet our customers' needs, including upgrading SAP systems, migrating to cloud infrastructure such as Azure, AWS, or GCP, and hosting SAP for Business Process Outsourcing or as Software as a Service (SaaS). We provide end-to-end services, including program and project management, architecture, functional consulting, integration (including PO / SCP), development of both ABAP and Fiori, technical consulting, data migration, reporting, and SAP support.